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Guides, API references and answers for merchants, developers and partners building with ScanX.
Looking for help with another NMI product, or not sure which you use? Find it here →
Knowledge base
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Find guides and answers organized by product area.
- ScanX Need help with ScanX? Start here for quick tips, how-tos, and fixes. View articles →
- MonitorX New to MonitorX? Get quick guides and answers to stay compliant and fraud-free. View articles →
- Integration Merchant Central or API? Find tips, guides, and fixes for any integration path. View articles →
- Digital Forms & Signing Working on forms or e-signatures? This is your go-to spot for guides and quick fixes. View articles →
- Company Settings / User Management View articles →
- Workspace - The ScanX Dashboard View articles →
- Product Development (Release notes) View articles →
Promoted articles
- Launch Scorecards and View History on Merchant Record in Merchant Central
- ScanX Real Time Underwriting Updates
- Understanding Scorecard: A Quick Guide
- ScanX Decision Report
- How To: Update my Integration Credentials
- ScanX KYC AI Data Validation Insights
- AI-Powered Adverse Media Scoring Rule
- AI-Powered MCC Replacement and Recommendations in ScanX
- Launch Scorecards and View History on Merchant Record in Merchant Central
- How to Generate an API Token for ScanX–Merchant Central Integration
- FAQs: Company Administrators and End Users - Full Guide
- Workspace Overview
- Release 25.52, 25.53 Notes
- Release 24.44, 24.45 Notes
- Release 24.41, 24.42, 24.43 Notes
- Release 24.40 Notes
- Release 24.39 Notes
- Release 24.37 Notes
- Release 24.36 Notes
- Release 24.35 Notes
- Release 24.34 Notes
- Release 24.32 Notes
- Release 24.30 Notes
- Release 24.29 Notes
- Release 24.27 Notes
- Release 24.26 Notes
- Release 23.24 and 23.25 Notes
- Release 23.23 Notes
- Release 23.22 Notes
- Release 24.50, 24.51 Notes
Support requests
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