III. The Signing Process - "Registration-less Signing" for your End Users! – Agreement Express Support

Objective

The following resources and below question/answer format is designed to help all Agreement Express clients understand the enhanced signing experience functionality as well as support their end-clients in completing document packages launched from Agreement Express.

Supporting Documentation

View this end to end video of the signing experience for recipients:

Q&A

General Questions

Why has Agreement Express decided to remove registration from the signing experience?

The decision to go registration-less and to incorporate other enhancements into the new signing experience was based on consensus client feedback and is in line with the latest global standards of digital signing. As part of the validation process, the new experience has undergone legal opinions and extensive technical validation.

The new experience is designed to be more intuitive and convenient for end-client recipients.

Is a digital signature without registration legal?

Yes, the Agreement Express signing experience still meets all criteria for a legal digital signature. A user registration is not mandatory for the legality of the signature.

Are there any compliance or security risks associated with the enhanced signing experience?

The enhanced signing experience meets all legal and AEX compliance requirements (incl. SOC 2, PCI compliance) as well as global standards for digital signing. However, given the sensitive nature of our client’s business, we do recommend that you communicate the changes with your compliance department to obtain their approval.

Does skipping registration affect LexisNexis?

Registration-less signing does not affect LexisNexis or the AEP verification.

What if the signer spelled their name incorrectly?

If you rewind, the user can fix their name and sign again. If the user signs with the wrong name they cannot fix it after clicking save and send. If they close the agreement before clicking ‘save and send’, they can fix the typo if they load it again from the email link.

[1] For the purpose of this documentation, “clients” refer to companies licensed directly with Agreement Express and their registered users. “End-clients” refers to any recipient of a document package launched from Agreement Express.