Q: How do I create my Agreement Express password?
A: Once you have received an agreement, click on any of the spots where you have been requested to sign and fill in the registration panel.
Q: How do I change my Agreement Express password and/or security question?
A: If you are an Publisher or Company Administrator in Agreement Express, you can log into Agreement Manager and and click on Settings in the top-right to change your Agreement Express password and/or security question. If you do not have access to Agreement Express you can click on Forgot Password when signing an agreement to receive a password reset link else you can contact Recombo Support.
Q: Does my password ever expire?
A: Not usually however a company may have set passwords for their users (including those they sent an agreement to) to expire. If so, you will be notified when it's expiring with a change password link. Passwords can be changed at any time through the methods mentioned above.
Q: I have forgotten my password. Is there a way to retrieve it?
A: No, only links to set a new password are sent. When signing, under the password field click on "Forgot Password"
You will be asked the security question you chose when you registered.
- Answer the question.
- Click “OK“
- If the answer is correct, you will be emailed a link to set a new password.
Q: What if I have also forgotten the answer to my Security Question?
A: When prompted with your security question, click on Forgot Answer.
Q: What are the requirements for an Agreement Express password?
A: Agreement Express passwords must be at least 6 characters long however companies may have set their own requirements. When creating or changing your password you will be prompted with the requirements.