How can I resolve extension / add-on conflicts in my browser?

Browser's extensions or add-ons can sometimes conflict with Agreement Express signing session(s), some of the possible impacts are:

1. Sign dialog-box message, will not display
2. Sign dialog-box message, will not allow you to sign some of your signature blocks.
3. Slowness in your session; Some extensions are resource intensive  (consumes CPU and Memory resources per browser's tab).

Troubleshooting

1. Try to use your the private session:
   • Incognito (Chrome)
   • New Private Window (Firefox)
   • InPrivate Browser (IE / Edge)
   • Private Browsing (Safari)
2. Access Agreement Express, or proceed signing your Agreement from your email.
3. Check if your session is faster and allowing you see all of the pop-ups that supposed to display (ex. "Sign Dialog box" to sign a signature block)

Resolution

There are two ways to resolve an extension conflict:

1. Uninstall the extension that conflicts with Agreement Express.
2. Disable the extension for Agreement Express site.

Example:

*note: After disabling/removing the extension(s), you will need to close the old browser's sessions before proceeding to use the Agreement Express Application.